I recently enjoyed lunch at Cheesecake Factory near me behind the Quakerbridge Mall in Lawrenceville, New Jersey with my spouse. I’ll have to say, I was disappointed with the appearance of the restaurant, but happy with the food, service and pricing. It’s not a bad place for couples to enjoy a good meal for $30, but there are a few glaring issues that might be turn offs for other clients.
Let’s get started with the positives. The service was great! We had been seated immediately, and waited no more than 5 minutes before our waitress took our drink order. She was among the best waitresses I have ever encountered, just about the most patient, just about the most professional. It absolutely was clear she cares about her customers’ needs. We noticed that our napkins were dirty, had crumbs upon them, and our table had crumbs on it. My wife’s bread plate had crumbs on it. Okay, that’s a negative, but it fits the discussion. The waitress apologized, immediately took away our dirty plates and napkins and replaced all of them with clean ones.
I ordered the Factory Burger, which is actually a hamburger, covered with cheddar cheese, served on the wheat loaf topped with sliced almonds. Quite interesting! We have never eaten a hamburger on the wheat loaf. This was a fantastic burger, perhaps a little too much pepper, however it was juicy, flavorful, and cooked merely the way I requested. The meal was included with a small, tin canister of shoestring french-fried potatoes, that were crispy and delicious!
My partner ordered the Skinnylicious Chicken Pasta, which is produced with Gemelli Pasta sauteed chicken breasts, fresh basil and fresh tomatoes. Warning for all customers! The chefs in the Cheesecake Factory LOVE pepper! My wife sent her food back as it was too spicy. The waitress was so patient and kind about utilizing the dish back and replacing it with an all new one without any pepper. We can’t fault the chefs for the one! They will serve it to you personally without pepper if you request it that way. My wife never specified no pepper. Okay, that a person was on us! So, in the event you order the Skinnylicious Chicken Pasta, and also you are not a fan of spicy food, make sure to specifically ask for no pepper.
Anyway, the cost of that meal was only over $30. Which had been very reasonable! I used to be a bit confused regarding who exactly was serving us. Our waitress took our order and checked on us frequently, but another person brought our food to us. In fact, another unknown person brought out my wife’s replacement dish. The number of people need to be involved for 2 customers? We were talking to a waiter and didn’t know his name. I guess I was able to have asked, however i am keen on the wait staff wearing name tags. None within the restaurant were wearing name tags. I just think it adds an individual touch for the customer.
I mentioned this earlier, nevertheless the table had crumbs into it, and our napkins had crumbs on them. In addition, the floor around the restaurant was filthy, the silverware had spots onto it, the wait staff was dressed up in all white (uggh) and also the greeters were dressed up in all black (uggh).
The greatest issue was the menu. It’s too complicated! Pages and pages of items, wines, specials, etc. The waitress even commented on the menu’s girth. My wife has eaten in the Cheesecake Factory before, so she has a favorite item jpnvlz the menu, which she ordered in the interests of time. I felt like I used to be reading a novel as opposed to a menu! I felt rushed as if I had to merely hurry up and pick something. I have undoubtedly that everything on the menu is tasty, but also for those in a rush, it may be an issue.
Okay, to sum it, the food at Cheesecake Factory happy hour was delicious, the service was great, the pricing was reasonable, but the menu was too big and the appearance was sloppy and unkempt.
I am not a fan of looking at or wearing someone else’s leftovers. Which was an enormous turn off for me personally! That left a bad first impression to me! It’s not something that even great food or great service can overcome, in my view. I am going to not rush back to The Cheesecake Factory at that particular location. I might eat there should i be in that area, having said that i will not go out of my way to eat there in the future.